Privacy Policy

Effective date: September 17, 2026

Far & Well is a travel planning brand operated by Cloudbrook Software LLC.

We respect your privacy and aim to collect only the information we reasonably need to respond to inquiries, understand travel preferences, schedule conversations, and provide our services.

This Privacy Policy explains what information we collect through the Far & Well website, how we use it, how long we keep it, and the choices available to you.

Information we collect

You may choose to provide information to us when you complete a Bangkok Reset Preview, start a conversation, schedule a call, or otherwise contact Far & Well.

Depending on how you interact with us, this may include:

• your name
• email address
• age range
• travel timing
• prior travel experience
• travel preferences
• preferred travel pace and style
• approximate trip budget
• interests and activities
• travel concerns, including concerns related to comfort, long flights, safety, or physical comfort
• information you choose to include in open text responses
• scheduling information
• information you provide in communications with us

Please do not submit medical records, detailed medical history, financial account information, government identification numbers, passwords, or other highly sensitive information through our website forms.

Far & Well does not need detailed medical information to prepare an initial travel inquiry or Bangkok Reset Preview.

Information collected automatically

Our website is operated using Cloudflare services.

When you visit the website, Cloudflare may process technical information necessary to deliver, protect, and operate the website. This may include information such as your Internet Protocol address, browser information, request information, and other technical data associated with website traffic.

We do not currently use Google Analytics, Meta Pixel, advertising trackers, or similar analytics or advertising tools.

Some of our technology providers may use cookies or similar technologies that are necessary to provide, secure, or operate their services.

How we use your information

We may use information you provide to:

• respond to your inquiry
• prepare or discuss your Bangkok Reset Preview
• understand your travel preferences and priorities
• determine which Far & Well service may fit your needs
• schedule and prepare for a conversation
• communicate with you about your inquiry or requested service
• provide services if you later become a client
• maintain reasonable business records
• protect the website and prevent misuse
• comply with applicable legal obligations

We do not use information submitted through our website to diagnose, treat, or provide medical advice.

Email communications

Far & Well uses Resend to help deliver email communications.

If you submit a form, schedule a call, or contact us, we may send emails related to your inquiry, booking, requested service, or other communication with us.

Resend may process information such as your email address, message content, and email delivery information in order to deliver those messages.

Submitting an inquiry does not automatically subscribe you to marketing emails.

If we introduce a marketing mailing list in the future, we will request appropriate consent where required and provide a way to unsubscribe.

Scheduling

Far & Well uses Cal.com for appointment scheduling.

If you schedule a call, Cal.com may process information such as your:

• name
• email address
• time zone
• appointment details
• answers to any booking questions
• cancellation or rescheduling information

Cal.com processes booking information on our behalf in order to provide scheduling services.

Please do not include sensitive medical information in appointment titles, notes, or booking responses.

Website hosting and database storage

Far & Well uses Cloudflare for website infrastructure.

Information submitted through certain Far & Well website forms is stored in a Cloudflare D1 database.

Cloudflare may process information on our behalf to provide website hosting, database, security, and related infrastructure services.

Service providers

We currently use the following service providers to operate Far & Well:

These providers may process personal information as necessary to provide their services to us. Their handling of information is also subject to their own privacy and security practices.

We may change service providers as the business develops. If a change materially affects how we handle personal information, we may update this Privacy Policy.

Selling personal information

Far & Well does not sell your personal information.

We do not rent your personal information to advertisers.

We do not currently use personal information submitted through Far & Well forms for targeted advertising.

Sharing information

We may share information when reasonably necessary to:

• operate the website
• deliver emails
• schedule appointments
• provide services you request
• protect our website or business
• comply with applicable law or valid legal process
• protect the rights or safety of Far & Well or others

If you later become a paying client and ask us to assist with travel arrangements or coordination, it may sometimes be necessary to share relevant information with third-party providers.

Any such sharing should be limited to information reasonably necessary for the requested service.

Data retention

For people who submit a Bangkok Reset Preview, inquiry, or similar form but do not become clients, we generally retain the information for up to 12 months after the last meaningful interaction.

After that period, we intend to delete or anonymize the information unless we have a legitimate reason or legal obligation to retain it longer.

If you become a client, certain records may be retained longer when reasonably necessary for:

• providing services
• contractual records
• accounting
• tax obligations
• dispute resolution
• legal obligations

Information stored by third-party service providers may also be subject to their own retention schedules.

Data security

We use reasonable administrative and technical measures designed to protect personal information.

However, no website, database, email service, or Internet transmission can be guaranteed to be completely secure.

Please avoid sending highly sensitive information unless it is genuinely necessary and an appropriate method for providing it has been established.

Your privacy choices

You may contact us to:

• ask what personal information we maintain about you
• request correction of inaccurate information
• request deletion of information
• ask questions about how your information is used
• withdraw from optional communications

Certain information may need to be retained when required for legitimate business, accounting, contractual, or legal purposes.

Requests can be sent to:

[PRIVACY EMAIL]

International processing

Far & Well and its service providers may process information in the United States and other countries.

This means personal information may be processed outside the country where you are located.

Children

Far & Well is intended for adults.

Our travel inquiry services are not directed to children under 18, and we do not knowingly seek personal information from children through our travel inquiry forms.

If we learn that a child has submitted personal information through these forms, we may delete it.

Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology, or privacy practices change.

The effective date at the top of this page shows when this Privacy Policy was last updated.

Contact

For questions about this Privacy Policy or your personal information, contact:

Far & Well
A brand of Cloudbrook Software LLC
Email: [PRIVACY EMAIL]